Privacy
Last updated: 1 August 2026
Who we are
This website is operated by SEQ Quality & Compliance, the provider of the QualiTrace healthcare compliance and asset-management platform. In this policy, "we", "us" and "our" refer to SEQ Quality & Compliance.
This policy explains how we handle personal information collected through this website. It does not cover information held inside the QualiTrace platform on behalf of a customer organisation — that is governed by the agreement we hold with that organisation.
What we collect
We collect personal information only when you choose to give it to us. On this website, that means the demo request form, which asks for:
- your name;
- the hospital, group, or organisation you work for;
- your email address;
- your phone number; and
- any message you choose to add.
We do not run advertising or analytics tracking on this website, and we do not set cookies to profile visitors. Our hosting provider keeps standard server logs, which may include your IP address, for security and reliability purposes.
Why we collect it and how we use it
We use the details you submit for one purpose: to respond to your enquiry, arrange a demonstration of QualiTrace, and follow up on that conversation. We do not add you to a marketing list without your agreement, and we do not sell or rent personal information to anyone.
Who we share it with
Your enquiry is delivered to our team by email. To do that we use third-party hosting and email delivery providers, who process the information on our instructions. We do not otherwise disclose your personal information unless you ask us to, or unless we are required to by law.
How long we keep it
We keep enquiry records for as long as we need them to deal with your enquiry and any resulting business relationship. If you ask us to delete your details and we are not required to keep them, we will.
Keeping it secure
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure. Information submitted through this website is transmitted over an encrypted (HTTPS) connection.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable period.
Complaints
If you believe we have mishandled your personal information, please contact us first so we can put it right. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
If we change how we handle personal information, we will update this page and the "last updated" date above.
Contact us
SEQ Quality & Compliance
Email: hello@seqqc.com.au
Phone: 07 2114 7155